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Car crash claims

Whether you were the driver or a passenger involved in a car crash, it can have a huge impact on you and your family. Claiming compensation can help with easing financial pressures you might be facing, but also help you to access early treatment and support to improve your recovery.
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No hidden fees – we focus on outcomes, not profits


Helping you after a car crash

Being involved in a collision can be a traumatic experience for everyone involved and often leads to serious, life-changing injuries such as head and brain injuries, serious orthopaedic injuries and spinal cord injuries. 

We're here to help and support you in any way we can, getting you access not only to financial support if you've been unable to work as a result of your injuries, but also to access specialist treatment and rehabilitation so that you can achieve your best possible outcome. We also have a dedicated team of rehabilitation and support coordinators working alongside your legal team who are clinically trained, helping you to access the full wraparound support you and your family need. 


There are no hidden costs and we don’t claw back shortfall fees, meaning you keep more of your compensation


Dedicated rehabilitation & support coordinators to help you access the specialist help you need

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Our client stories

Empowering people to rebuild their lives

Beth received £1.9 million in compensation which has allowed her to buy a new home that is better for her needs and help her to be more independent after she sustained multiple injuries in a car crash.

Client Stories

Our partners

Working with organisations to support people after car crashes

We work closely with RoadPeace, and the Road Victims Trust to support people who have been bereaved or seriously injured in car crashes. 

As part of our work with RoadPeace in the West Midlands, we created an anthology of stories, poems and drawings of people impacted by road death. The anthology aims to support those who find themselves bereaved after road death, as well as a call for change and a call for society to stop accepting these needless deaths.

View the Anthology

Our support

How we can help you

Our specialist team provide all round support for you and your family, guiding you after your car crash to make the best recovery possible. Together, we'll help you to rebuild your life after injury.

Why choose us?

Caroline Trinder

Rehabilitation and Support Lead

Our rehabilitation and support coordinators

We have a dedicated team of rehabilitation and support coordinators, who all have a background in health and social care, on hand to help you with our full wraparound support.

  • Specialist support at the earliest stage, alongside your legal team
  • Plugging any gaps in the care you're receiving
  • Emergency fund to pay for initial care, aids and equipment
  • Collaborative working with your treating team to get you home safely
  • Psychological support and arranging counselling
  • Exploring grants and funding options available to you

Our Process

Guiding people through the legal process

We're specialists in supporting people with car crash claims and offer compassionate guidance and legal support, helping people to navigate the process to get the maximum amount of compensation. 

Free meeting without the need to go ahead with a claim
We’ll come to see you face to face wherever you feel comfortable to find out more about you and your family, what you’re worried about and how we can start helping you. We’ll also talk to you about how your case can be funded, so you’ll have peace of mind and reassurance that making a claim won’t cost you money, even if your claim isn’t successful. We don’t believe in taking money off injured people like some other firms, so there are no hidden charges
Introduce our Rehabilitation and Support Team
Once we understand what’s worrying you, our Rehabilitation and Support Team will be in touch to understand more about your needs and to help you access the urgent support you need. The team include health and social care professionals who can help to plug any gaps in your care. They’re on hand to help with discharge planning and making sure you have everything you need to go home safely. We’ve also got an emergency fund to help pay for any initial care, aids and equipment you might need.
Contact the other side to get the ball rolling
We’ll send a letter of claim to the defendant insurers—this is basically a letter telling them what’s happened and why we think they’re responsible. It’s important we make contact with the defendant insurers as soon as possible to make sure your claim can move forward without any delays. They’re allowed time to look into what’s happened and tell us if they admit they’re to blame, they think they’re partly to blame, or they deny blame all together. Sometimes, there’s no response at all. However, while they’re doing this, we’ll be working with them to try and get funding for private rehabilitation to help your recovery from the very beginning of the claim.
Asking for interim payments
You might be worried about the impact your injuries have had on you and money worries if you can’t work. While steps one to three are ongoing, we’ll also be asking the defendant insurers for interim payments. These are payments that you get as soon as possible before your case has settled that can help pay for any suggested treatment, help with any financial worries you might have about paying your rent or mortgages, or paying bills, and to put in place a full treating and care team, helping to make sure you achieve your best possible outcome.
Gathering evidence
Next, we’ll start gathering the evidence. This could be to help prove that the other person involved was to blame (known as liability) and medical evidence to show what injuries you have, that these injuries were caused by the incident and how they’ve affected your life (known as causation and quantum). Liability evidence could be CCTV or police reports, and medical evidence includes your hospital or GP records, as well as reports from medical experts who specialise in your injuries.
Getting you the rehabilitation you need
As we carry on gathering all the information to build your case, we’ll be working alongside professionals who are specialists in your injuries to look at how we can support you and get you the best recovery possible. We do this by organising the highest quality rehabilitation and treatment for your specific needs. We’ll keep working with the defendant insurers to get all this funded for you while your claim is still ongoing so that you don’t have to wait.
Working out how much your claim is worth
After gathering all the evidence, we’ll also calculate how much your claim should be worth. We’ll look at what losses you’ve had since your injuries including from not being able to work, as well as any losses you’ll experience in the future. We’ll also think about all the things you’ll need now and in time to come, including things like care packages, treatment, aids, equipment, changing your home so it works better for you, and any number of others things that might be important to you (for example getting back to a hobby you love or sourcing an adapted holiday home for you to enjoy time with your family).
Fighting for your best possible outcome
Throughout your whole case we’ll be negotiating with the defendants—whether it’s to get them to accept they’re to blame, agree to release some interim payments to help with your recovery or discussing how much compensation you should get. We’ll always fight for your best possible outcomes.
Lifelong support
Even after your case has settled, we’re still here for you. Our specialist Court of Protection team can help you if your family member can’t manage their own affairs anymore, or we can set up a Personal Injury Trust to make sure you can still claim the benefits you need. We’re also here to help with financial advice to make sure your compensation lasts you for the rest of your life.


Frequently asked questions

Here are the answers to a few of the questions we get asked regularly. But if you have any other questions, please get in touch. We're here to help.

See all FAQ's

Can I make a no win no fee claim?

Yes, most car crash compensation claims are taken on a no win no fee basis, with any legal fees claimed back from the insurers at the end of the case. This means that you do not have to worry about the financial costs of making a claim.

Contact us for advice: 0800 612 8196

What's the small claims court?

In March 2021, there was an overhaul of the legal industry and how personal injury claims are processed. As a result of these changes, any road traffic collision claims where damages for pain and suffering are under £5,000 should be dealt with through the small claims system.

This means that generally, anyone making a car crash compensation claim valued under £5,000 can no longer claim their legal fees from the defendant insurers. Often these types of claims include injuries such as whiplash, simple fractures, cuts and bruises sustained in car crashes.

These changes do not mean you can’t claim for these types of injuries, but that you should process the claim yourself rather than pay for legal representation. You can start your claim yourself through the official injury claim website here -

You can also find out more about these reforms on the Government website here -

Unfortunately, we cannot represent you in a small claim or whiplash road traffic collision claim.

Contact us for advice: 0800 612 8196

What can I claim for?

You may think that claiming compensation is just about receiving a settlement for the pain and suffering you have experienced as a result of your injuries. However, making a car crash claim can provide so much more than this.

There are a number of different elements that will be taken into account in your car crash claim. This includes funding for any specialist equipment to help with your independence and mobility, any modifications you may need to your home to help with discharge from the hospital, specialist treatment and rehabilitation to improve your recovery, as well as the cost of care that you might need now and in the future.

A compensation claim can also pay for any repairs to your car or provide for an adapted vehicle, depending on your needs. 

Contact us for advice: 0800 612 8196

How much can I claim?

How much compensation you will receive will depend on the severity of your injuries, the cost of the care and support you need now and in the future, and the losses you have incurred because of being unable to work.

We are specialist serious injury solicitors with a track record of success in helping clients with many different types of injuries after car crashes, including:

Contact us for advice: 0800 612 8196

Can I make a claim if I was partially responsible for a crash?

Yes, in some circumstances, you can still claim compensation if you were partially responsible for the crash. Even if you think the crash was partly your fault, you should speak to a specialist solicitor who will be able to explore the case for you and determine if you can claim compensation. In cases like this, the amount of blame will be apportioned to each person responsible, and the amount of compensation you receive may be reduced accordingly. This is called contributory negligence. Cases like this can be complex, so you should seek legal advice as soon as possible after a crash.

Contact us for advice: 0800 612 8196

How long do I have to make a claim?

As a general rule of thumb, you have three years from the date of the incident to bring a claim. However, it is always best to seek legal advice as soon as possible, so that your solicitor can start supporting you straight away. Not only that, but they can also begin gathering evidence in your case and start the process for you.

Contact us for advice: 0800 612 8196

Do I have to pay legal fees?

If you make a claim under a no win no fee agreement, you should not have to pay any legal fees. This is because any fees will be claimed from the defendant insurers at the end of your case. If your case is unsuccessful, you do not have to pay any fees. This means that you do not have to worry about the financial costs of making claim.

Contact us for advice: 0800 612 8196

Do I have to use the solicitor my insurers recommended?

No, you do not have to proceed with the solicitor that your insurance company have recommended to you. It is your choice which firm of solicitors you would like to help you with your compensation claim. It is important you work with a solicitor with the expertise to help you with your specific incident and injuries and who you trust to support you and your family. You should have an open discussion with your solicitor before deciding to go ahead and ask them any questions you may have about the way they work, the services they provide and how they will help you.

Contact us for advice: 0800 612 8196

Can I change my car crash solicitor if I’m not happy with them?

If you have already started a claim with another solicitor and you are unhappy with the service or the support they are providing, you can transfer your claim to another solicitor of your choice.

We can review your case free of charge and advise you about how you may be able to resolve any issues you have with your current solicitor. If these issues are still not resolved, we can arrange to transfer your case to CFG. Whether you have only just started your claim, or it has been going on for some time, you have the right to move to a serious injury solicitor of your choice.

Contact us for advice: 0800 612 8196

Get in touch

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or call 0800 612 8196