For advice call 0800 612 8196

Factory accident claims

All employees have a right to be safe at work, whether that’s in an office or on a factory floor. Machinery and other equipment in factories can make them more dangerous places to work, but employers still have a duty of care to minimise these risks and keep people safe.

Speak to us

or call 0800 612 8196

Feefo logo

sia-trusted Headway-banner-icon SteelBones-banner-icon MTSP

No hidden fees – we focus on outcomes, not profits


Supporting you and your family after a factory accident

We understand how stressful it is to sustain an accident at work, especially if you cannot return to work for some time because of your injuries.  Claiming compensation can help to alleviate any financial strains you may be feeling because of a loss of income, as well as help to cover the cost of specialist treatment and rehabilitation to help you to achieve your best outcome and improve your recovery.


There are no hidden costs and we don’t claw back shortfall fees, meaning you keep more of your compensation


Dedicated rehabilitation & support coordinators to help you access the specialist help you need


Our support

How we can help you

We're specialists - we only do injury-related law, which means you can be sure you're receiving expert guidance and advice.

Why choose us?

Caroline Trinder

Rehabilitation and Support Lead

Our rehabilitation and support coordinators

We have a dedicated team of rehabilitation and support coordinators, who all have a background in health and social care, on hand to help you with our full wraparound support.

  • Specialist support at the earliest stage, alongside your legal team
  • Plugging any gaps in the care you're receiving
  • Emergency fund to pay for initial care, aids and equipment
  • Collaborative working with your treating team to get you home safely
  • Psychological support and arranging counselling
  • Exploring grants and funding options available to you

Our Process

Guiding people through the legal process

You might be worried about making a claim against your employer if you've sustained injuries in an accident at work. However, your employer cannot dismiss you for making a claim. We're here to help you make a claim and will deal with everything for you. 

Free meeting without the need to go ahead with a claim
We’ll come to see you face to face wherever you feel comfortable to find out more about you and your family, what you’re worried about and how we can start helping you. We’ll also talk to you about how your case can be funded, so you’ll have peace of mind and reassurance that making a claim won’t cost you money, even if your claim isn’t successful. We don’t believe in taking money off injured people like some other firms, so there are no hidden charges
Introduce our Rehabilitation and Support Team
Once we understand what’s worrying you, our Rehabilitation and Support Team will be in touch to understand more about your needs and to help you access the urgent support you need. The team include health and social care professionals who can help to plug any gaps in your care. They’re on hand to help with discharge planning and making sure you have everything you need to go home safely. We’ve also got an emergency fund to help pay for any initial care, aids and equipment you might need.
Contact the other side to get the ball rolling
We’ll send a letter of claim to the defendant insurers—this is basically a letter telling them what’s happened and why we think they’re responsible. It’s important we make contact with the defendant insurers as soon as possible to make sure your claim can move forward without any delays. They’re allowed time to look into what’s happened and tell us if they admit they’re to blame, they think they’re partly to blame, or they deny blame all together. Sometimes, there’s no response at all. However, while they’re doing this, we’ll be working with them to try and get funding for private rehabilitation to help your recovery from the very beginning of the claim.
Asking for interim payments
You might be worried about the impact your injuries have had on you and money worries if you can’t work. While steps one to three are ongoing, we’ll also be asking the defendant insurers for interim payments. These are payments that you get as soon as possible before your case has settled that can help pay for any suggested treatment, help with any financial worries you might have about paying your rent or mortgages, or paying bills, and to put in place a full treating and care team, helping to make sure you achieve your best possible outcome.
Gathering evidence
Next, we’ll start gathering the evidence. This could be to help prove that the other person involved was to blame (known as liability) and medical evidence to show what injuries you have, that these injuries were caused by the incident and how they’ve affected your life (known as causation and quantum). Liability evidence could be CCTV or police reports, and medical evidence includes your hospital or GP records, as well as reports from medical experts who specialise in your injuries.
Getting you the rehabilitation you need
As we carry on gathering all the information to build your case, we’ll be working alongside professionals who are specialists in your injuries to look at how we can support you and get you the best recovery possible. We do this by organising the highest quality rehabilitation and treatment for your specific needs. We’ll keep working with the defendant insurers to get all this funded for you while your claim is still ongoing so that you don’t have to wait.
Working out how much your claim is worth
After gathering all the evidence, we’ll also calculate how much your claim should be worth. We’ll look at what losses you’ve had since your injuries including from not being able to work, as well as any losses you’ll experience in the future. We’ll also think about all the things you’ll need now and in time to come, including things like care packages, treatment, aids, equipment, changing your home so it works better for you, and any number of others things that might be important to you (for example getting back to a hobby you love or sourcing an adapted holiday home for you to enjoy time with your family).
Fighting for your best possible outcome
Throughout your whole case we’ll be negotiating with the defendants—whether it’s to get them to accept they’re to blame, agree to release some interim payments to help with your recovery or discussing how much compensation you should get. We’ll always fight for your best possible outcomes.
Lifelong support
Even after your case has settled, we’re still here for you. Our specialist Court of Protection team can help you if your family member can’t manage their own affairs anymore, or we can set up a Personal Injury Trust to make sure you can still claim the benefits you need. We’re also here to help with financial advice to make sure your compensation lasts you for the rest of your life.


Frequently asked questions

Here are the answers to a few of the questions we get asked regularly. But if you have any other questions, please get in touch. We're here to help.

See all FAQ's

Can I claim on behalf of someone who was fatally injured?

If a family member has been killed in a factory accident, you can make a claim for compensation on their behalf. We know that claiming compensation won’t bring your family member back but making a claim can ease some of the financial pressure on you. Compensation will include a Statutory Bereavement Award in recognition of the grief a person has gone through after the death of a loved one, as well as a financial token in recognition that the person’s death was wrong. There are other costs and expenses that can be claimed, including:

  • The pain and suffering of the deceased
  • Repayment of losses, for example, funeral expenses
  • Loss of income and financial support from the deceased
  • The cost of probate
  • Compensation for services the deceased would have performed (e.g., housework, childcare, etc.)

Contact us for advice: 0800 612 8196

Does my employer have a duty of care to keep me safe at work?

In the UK, an employer has a duty of care to ensure that all working environments are safe and appropriate for their employees to carry out their work. They must carry out risk assessments on all activities and have regular checks on all equipment used to ensure it reaches adequate standards.

Within their duty, employers should:

  • Provide the correct machinery and tools and ensure they are in a safe condition.
  • Have a safe and tidy workplace to avoid hazards – for example, your employer must ensure that corridors are kept clear.
  • Give proper training to all staff members – for example, ensuring staff know how to operate machinery safely or how to lift correctly.
  • Provide the appropriate safety equipment, such as hard hats, safety gloves, high visibility clothing, dust masks and ear defenders.

If your employer fails in this duty of care and you become injured as a result, you may be able to make a compensation claim. You can also claim if the accident was caused by the negligence of another member of staff.

Contact us for advice: 0800 612 8196

Can I make a no win no fee claim?

Yes, most factory accident claims are taken on a no win no fee basis. By making a claim on a no win no fee basis, you won’t have to pay any fees if you do not win your cases, meaning you don’t need to worry about the financial costs of claiming compensation. Our specialist solicitors can talk you through what a no win no fee claim means and answer any questions you might have about the process.

Contact us for advice: 0800 612 8196

I work in a high-risk industry; does that matter?

Regardless of the industry you work in, you have a right to go to work and come home safely at the end of the day. In many high-risk industries, employers have more of a duty of care to their workers to ensure that there are no unnecessary risks and dangers to workers. If you’ve been injured in a factory, you should speak to an expert solicitor about your accident, and they will be able to explore if you may be able to claim compensation.

Contact us for advice: 0800 612 8196

How long do I have to make a factory accident claim?

You have three years from the date of your factory accident to bring a claim. There are some circumstances where these three years can be extended, such as if someone is under 18-years-old or if they have lost capacity to make decisions themselves. However, it is always better to speak to an expert as soon as possible after an accident. This ensures your solicitor can start to investigate your claim and who was at a fault.

Contact us for advice: 0800 612 8196

Can I claim compensation for a factory accident?

Factory owners should follow strict rules to keep workers safe and reduce the risk of accidents. If they fail in their responsibilities and you have sustained injuries as a result, you may be able to claim compensation.

Their responsibilities include ensuring risk assessments are undertaken and any issues rectified, providing full training to employees about the machinery they will be using, supplying any protective clothing and equipment and ensuring all machinery is working safely and correctly. If they fail in any of these responsibilities, they may be liable for your injuries.

Contact us for advice: 0800 612 8196

What type of factory accidents can I claim for?

Factories often have complex and dangerous machinery, which can increase the risks of workers being injured, but there are lots of other factory accidents that you might be able to claim compensation if you’ve been injured, including, but not limited too:

  • Falls from height, such as from ladders, scaffolding, cherry pickers and unsecured surfaces.
  • Injuries caused by defective machinery or equipment.
  • Accidents because of incorrect manual handling.
  • Forklift truck accidents.
  • Injuries as a result of falling objects and materials.
  • Crush injuries from machinery and supplies.
  • Tripping hazards from wires and tools left in the environment.

Contact us for advice: 0800 612 8196

How much compensation can I claim after a factory accident?

The amount of compensation you will receive depends on lots of different elements. This includes the injuries you’ve sustained and how they have impacted your life. Our solicitors have vast experience in helping people after lots of different injuries:

Contact us for advice: 0800 612 8196

What can a factory accident claim help with?

Factory accident claims will cover you for the pain and suffering you have experienced due to your injuries. But a claim will also consider many other things, including:

  • Past and future loss of earnings
  • Debts that you have accrued since your accident
  • Travel expenses for medical and hospital appointments
  • Specialist treatment and rehabilitation
  • Psychological input and counselling
  • Private surgery and ongoing medical treatment
  • Specialist aids and equipment, including the ongoing maintenance costs
  • Adaptations to your home, or to fund a new, more appropriate home
  • Vocational support to help you to return to work or hobbies

Contact us for advice: 0800 612 8196

Get in touch

Request a callback,
or call 0800 612 8196