Call our team
0800 912 9987

Need advice?
Request a call

Home > Accident at work

Forklift accident claims

Feefo logo
Forklift Accident Claims | No Win, No Fee

Forklift truck accidents can cause serious, life-changing injuries. There are many situations that can result in a forklift truck accident, but if you or your loved one have been injured in an accident at work, you may be able to claim compensation.

At CFG Law, we have a dedicated team of specialist serious injury solicitors who have the expertise and a track record of success in helping people who have been injured in forklift truck accidents. They understand the impact a serious injury can have on you and your family and are here to support you in any way they can.

Making a claim for compensation isn’t just about claiming a sum of money at the end of the case. It can also fund ongoing treatment and rehabilitation to assist your recovery, help to pay bills throughout the case, as well as pay for other support, aids and equipment you may need to improve your mobility and independence.

Can I make a forklift accident claim?

If you have been injured in a forklift truck accident, you may be able to claim compensation. The term forklift truck not only includes the trucks themselves, but can also include reach trucks, which are used to lift and lower items from high stacks or shelving, and stand up trucks, which are operated by drivers standing on the truck to control and steer them.

There are many different things that can cause an accident to happen. These can include:

  • Insufficient training – to drive a forklift truck in the UK, you must have undertaken certified forklift training by an accredited provider. If you have not undertaken this training, and your employer asks you to operate a forklift and you are injured as a result, you may be able to claim compensation.
  • Defective machinery – any machinery in a workplace should be maintained and kept in good working order. Regular checks are important to ensure they are working safely and correctly.
  • Unsuitable conditions – whether its uneven surfaces causing the forklift to tilt and lose balance, driving forklifts within the same area as pedestrians, or using them for inappropriate tasks, all of these things can result in forklift accidents.
  • Falling items – reach trucks causing items in high stacks to be pushed too far over the stack and falling down on the other side.
  • Incorrect loading and operating – this can include loads not being secured correctly and falling off the truck and onto someone, as well as loads being elevated when the forklift is moving.

Unfortunately, most accidents at work caused by forklift trucks could have been prevented by employers implementing the correct system of use and accurately assessing risks. Employers must assess the risks to everyone, not just the drivers and take appropriate measures to protect their staff from the risk of injury.

It is also advisable that employers provide workers with adequate safety equipment. This can include such things as fluorescent jackets, so pedestrians can be easily recognised and seen by drivers of forklift trucks, as well as hard hats and safety boots, to better protect them if they are struck by a forklift truck.

It is not only workers and their colleagues that can be in danger of injury due to a forklift accident. Business owners must also protect the general public and visitors to their premises, for example, contractors or shoppers in DIY stores, wholesalers and garden centres.

How much is my forklift accident claim worth?

There are many things that determine how much a claim is worth. This includes the type of injuries you have sustained and the impact they have had on your life. Our specialist solicitors will value your claim based on several different areas and will give you an estimate of what your claim might be worth. We have vast experience supporting people after life-changing injuries, including:

What can claiming compensation help fund?

There are lots of things that a compensation claim can fund, above and beyond just a lump sum of money at the end of the claim. We will work collaboratively with the defendants throughout your case to agree interim payments to help to support you throughout the process. Interim payments are paid whilst a case is ongoing and before any final settlement has been agreed. These payments can fund things such as:

  • Easing financial strains and help with any loss of earnings you may be experiencing because of being off work.
  • The cost of travelling to medical and hospital appointments, whether it is for petrol and parking, or to pay for taxis.
  • Any treatment, support and rehabilitation you may need to assist your recovery or to cover the cost of specialist medication.
  • Emotional support and counselling to alleviate any psychological symptoms you may be experiencing.
  • Aids and equipment to help with your mobility and independence.
  • Help you to return to work or other hobbies and activities through vocational support.
  • Involve case managers and other private treatment and therapy providers such as physiotherapists, occupational therapists and psychologists.

How do I make a claim?

To start your claim, all you need to do is contact one of our specialist solicitors who will be able to guide you through the whole process. All enquiries are completely free and confidential, with no obligation to pursue a claim. Once you have decided to go ahead with your claim, our team will provide you with immediate help and support, looking at all your needs and concerns straightaway.

How can we help? Contact Our Team: 0800 988 6995

Speak to one of our expert serious injury solicitors to see how we can help you and your family - No win no fee.

Speak to a Specialist >

Frequently Asked Questions

How long do I have to make a forklift truck accident compensation claim? plus symbol minus symbol

The general rule with all compensation claims is that you have three years from the date of the accident to bring a claim. However, although you have these three years, it is always advisable to speak to an expert solicitor about your claim as soon as possible. This is so that your solicitor can help and support you and your family straightaway, as well as advance your case by collecting all the relevant evidence.

Who is at fault for a forklift truck accident? plus symbol minus symbol

There could be several people at fault for a forklift truck accident, so it is important to explore all the circumstances carefully. The driver of the forklift truck itself could be at fault if they have failed to drive in an appropriate way or have not followed their training. Likewise, if an employer has not put in place the correct safety procedures or the forklift has not been properly maintained, they may be at fault for any accidents that occur. There are often many factors that contribute, with several people partly to the blame. Even if you think you are partly to blame for an accident, it is worth speaking with a specialist solicitor who will be able to look into your case and advise you if you may be eligible for compensation.

Does my employer have a duty of care to keep me safe at work? plus symbol minus symbol

No matter what your job, your employer has a duty of care to make sure you are safe whilst you are at work. This included ensuring that any jobs that need the use of a forklift truck are safe and the environment is appropriate for the work being carried out. If you become injured as a result of them failing in this duty of care, you may be able to claim compensation.

Will I lose my job if I try and claim compensation from my employer? plus symbol minus symbol

No, your employer cannot dismiss you for bringing a compensation claim after an accident at work. By law, your employer must have insurance that covers them should one of their employees be injured in an accident. This insurance company will pay any compensation, not your employer.

Can I make a No Win No Fee claim? plus symbol minus symbol

Yes, if you have been involved in a forklift truck accident, you can make a claim on a no win no fee basis. This means that if you lose your case, you will not have to pay our fees, meaning there’s no financial risks to you in pursuing a claim. Our solicitors will be able to talk you through what this means and provide you with all the details, as well as answering any questions you may have.

Can I claim even if the accident was my fault? plus symbol minus symbol

You may still be able to claim compensation even if you were partly to blame for the forklift truck accident. Even if your employer is only partially responsible, you should speak to a specialist solicitor who will be able to explore the case for you and determine if you can claim compensation. There could be a number of reasons why your employer may be partly to blame, including the condition of the forklift, whether they have undertaken adequate risk assessments or if the conditions were unsuitable.

What is our compensation claim process?

You can contact us for free, confidential advice with no obligation. We will discuss your case with you and how we might be able to help. If you wish for us to act for you, we will then proceed to put together a team of experts who will start to support you straight away. We will talk to you and your family to understand what your most crucial needs and concerns are and work with you to find solutions for your whole family.

As well as our legal team, we also have specialist Client Support Managers with backgrounds in health and social care, who are there to work with you and provide practical support and insight. They can help to address any issues you may be facing immediately, as well as being involved throughout the process.

Our solicitors work intensively and proactively on your case, ensuring that you receive the maximum amount of compensation without any unnecessary delays. They can do this, as they work with fewer clients than is typical in the legal industry, allowing them the time to focus on you and your family.

Why choose CFG Law?

 As well as the expertise you would expect when recovering compensation after a serious injury, we also provide all round support for you and your family and help you to achieve your best outcomes.

We have an excellent track record of taking over and settling claims that other solicitors have rejected or turned down, or where clients have been unhappy with the way their claim is continuing. We can guide you through the process of your claim, ensuring you are kept updated and fully informed throughout. As an independent firm of solicitors with over 30 years’ experience, you can be assured that we only act in your best interests.

We pull together with you and your family to support you with expert legal advice, financial assistance including benefits advice and emergency funds, physical help with early intervention for treatment, rehabilitation and therapies, as well as emotional and physical support for the whole family.


  • Work with fewer clients than is typical in the legal sector, ensuring we have the time to dedicate to working collaboratively with you and your family.
  • Proactive and intensive working, resulting in full compensation with no unnecessary delay.


  • Emergency fund to help plug any gaps in your treatment and support straight away.
  • Help with benefits applications and support with appeal processes.
  • Signposting to charities and other emergency funding.
  • Funding for specialist equipment to improve mobility and independence.
  • No win no fee.


  • Client Support Managers with expert clinical experience involved as part of your team from the start.
  • Provide well-informed guidance about treatment and support, liaise with the treating team about discharge options and arrange and facilitate care packages and source aids and equipment.


  • We listen carefully to you and your family to identify any possible underlying psychological barriers and emotional needs and ensure they are addressed as part of your support plan.

Serious injury claims

The nature of serious and catastrophic injuries is such that in order to help, specialist expertise is essential. With over 30 years’ experience, we have successfully settled many cases that include:

Additional services

Court of Protection

Our specialist Court of Protection solicitors can help you to apply to the Court of Protection for deputyship, as well as act as a professional deputy, easing the stress and strain of managing a family member’s affairs should they lose capacity through injury or illness.

See how we can help >

Personal Injury Trusts

Our specialist solicitors can also advise you on setting up a Personal Injury Trust to protect any means-tested benefits you may be eligible to. Creating a Personal Injury Trust can be necessary in some cases because any compensation you receive which is not held in a Trust will be added to any other capital you have and may affect your eligibility to means-tested benefits.

See how we can help >

Client First Service

Our award-winning Client First Service is designed to meet your individual needs, whatever they may be, whenever they may arise. We will come and visit you and your family in a convenient location for you and where it’s safe to do so, to get to know you and understand your needs and the support we can provide.

See how we can help >

Client stories

Find out how we have worked together to support our clients and their families throughout their recovery:

For a free consultation

Fill out the form and one of our team will get in touch at a time that suits you.

Contact us

Speak to one of our expert serious injury solicitors for a free consultation

0800 988 7072

Our phone lines are open 24/7.