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Fall from height claims

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Fall From Height Compensation Claims | No Win, No Fee

Due to the dangerous nature of working at height, there is a high duty of care on employers and premises owners to keep people safe and to reduce the risk of someone falling from height. If they have failed in this duty and you or your loved one has been injured because of a fall, you may be able to claim compensation. Claiming compensation can help to reduce financial stress as a result of being unable to work, as well as to pay for any medical and care assistance you might need as a result of your injuries.

There are strict regulations (Working at Height Regulations), which were introduced to protect anyone who has to work at height. Working at height covers anything from working on ladders or scaffolding and using cherry pickers, to standing on a chair in an office.

Whilst many falls from height do happen in work environments, such as in the construction industry, they can occur in a variety of other situations. Retail and catering workers are often required to retrieve items from height, and unsafe stairs and landings in rented properties can result in injury to tenants. Any visitors to premises should be kept reasonably safe from danger, including falls from height.

Can I claim compensation after a fall from a height?

Your employer should undertake a risk assessment of your workplace and put in place appropriate safety measures to reduce the risk of you falling from height. If they fail to put these measures in place, then you may be able to claim compensation. There are several requirements that employers must follow, which include:

  • Carrying out a full risk assessment
  • Ensuring all surfaces are free from obstacles and appropriate for the task
  • Making sure all equipment is in good working order
  • Providing adequate training about working at height
  • Supplying suitable personal protective equipment where necessary

If your employer has failed to do any of these things, and you have been injured as a result, you should speak with a specialist about claiming compensation.

What can I claim compensation for after a fall from a height?

The compensation you receive will vary depending on the severity of your accident and how much support you need (such as care and treatment). A compensation claim can include things such as:

  • Compensation for the pain and suffering you have experienced
  • Any loss of earnings you have incurred both now and in the future
  • The cost of treatment and rehabilitation for your injuries
  • Psychological input to address any emotional support you may need
  • Alleviate financial strain as a result of being unable to work
  • Pay for aids and equipment to improve your mobility
  • The cost of adaptations to your home or for a new home to help your independence and wellbeing
  • Vocational and community support to help you to get back to work or to enjoy your hobbies

There are many elements that make up a compensation claim. A specialist solicitor will be able to advise you about the potential value of your claim and help you to achieve the maximum amount of compensation available to you.

What type of accidents can you claim for?

People who work at height can get injured in a number of ways:

  • Ladder accidents – Ladders and stepladders are an easy way to access high areas; however, they are not always the safest or most suitable method. Ladders should only be used for periods of short duration and in circumstances where there is a low risk or no alternative. Common causes of ladder accidents include where the ladders have been badly maintained, where materials or tools need to be carried up and down the ladders and where the ladder has not been fixed or stabilised correctly.
  • Fall from or through a roof – Many serious injuries are as a result of falls where workers are moving between surfaces, where workers don’t notice a roof light or realise how dangerous the surface they are standing on, or where the roof cannot support the load or they lose grip.
  • Falls from machinery or large vehicles – These types of accidents are particularly prevalent in farming, construction and manufacturing injuries.
  • Falls from scaffolding – Most building site and construction accidents are normally due to scaffolding not being fitted correctly or maintained, or where training has not been provided.
  • Falls in warehouses/supermarkets - These can include instances where employees have sustained injury as a result of a fall whilst stacking high shelves or moving goods around.

Other falls from height can include any significant falls from areas that may have no safety barrier or warnings such as loading bays, telegraph poles and pylons, lift shafts and even stairs.

How do I make a fall from height claim?

To make a fall from height claim, you should speak with a specialist solicitor who will be able to advise you about making a claim. Your claim will be against the person who was responsible for keeping you safe; whether that’s your employer or the person who owns the premises. All employers by law must have insurance that covers them for employee accidents, so it is this insurance company that will pay out any compensation. In most instances, owners of properties will also have insurance, so this will also be explored in compensation claims.

How can we help? Contact Our Team: 0800 988 6995

Speak to one of our expert serious injury solicitors to see how we can help you and your family - No win no fee.

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Frequently Asked Questions

What is classed as a fall from height? plus symbol minus symbol

A fall from height generally means a fall from one level to another. This could be if you are working above ground level and fall from an edge that isn’t secure or through an opening or fragile surface, or if you fall from ground level into a hole in the ground or an opening in the floor. Falls from height can also include falls from ladders, scaffolding or other machinery which elevates someone above ground level.

Can I claim compensation if my family member was killed in a fall from height? plus symbol minus symbol

Yes, if a family member has been killed in a fall from height, you can make a claim for compensation on their behalf. Although no amount of money can bring back your loved one, making a fatal accident claim can help lighten any financial burden. Compensation will include a Statutory Bereavement Award in recognition of the grief a person has gone through after the death of a loved one, as well as a financial token in recognition that the person’s death was wrong. There are other costs and expenses that can be claimed for, including:

  • The pain and suffering of the deceased
  • Repayment of losses, for example, funeral expenses
  • Loss of income and financial support from the deceased
  • The cost of probate
  • Compensation for services the deceased would have performed (e.g., housework, childcare, etc.)

Speak to one of our expert serious injury solicitors to see how we can help you and your family - No Win, No Fee: 0800 988 6995

Is there a time limit to make a fall from height claim? plus symbol minus symbol

As with all compensation claims, there is a three-year time limit in which you must make a claim for a fall from height. This is three years from the date of the accident. There are some circumstances where this time can be extended, such as if the injured person is under 18, or they lack capacity. But it is recommended that you speak to an expert as soon as possible after an accident. Your solicitor can then start supporting you as soon as possible, as well as put things in motion to gather all the evidence in support of your case.

Does my employer have a duty of care to keep me safe? plus symbol minus symbol

No matter what your job, your employer has a duty of care to make sure you are safe whilst you are at work. This included ensuring that any jobs that require working at height are safe and the environment is appropriate for the work being carried out. If you become injured as a result of them failing in this duty of care, you may be able to claim compensation.

Will I lose my job if I try and claim compensation from my employer? plus symbol minus symbol

No, your employer cannot dismiss you for bringing a compensation claim after an accident at work. By law, your employer must have insurance that covers them should one of their employees be injured in an accident. This insurance company will pay any compensation, not your employer.

How much compensation for a fall? plus symbol minus symbol

The compensation you receive varies depending on the severity of your accident and how much support you need (such as care and treatment). To find out how we can help, we need to understand your circumstances and accident, as people get injured due to working at height in a number of ways.

Speak to one of our expert serious injury solicitors to see how we can help you and your family.

Can I make a no win no fee claim? plus symbol minus symbol

Yes, our specialist solicitors provide our compensation claims on a no win no fee basis, so there’s no financial risk to you in making a claim.

What is the fall from height claim process?

All of ourfall from height claims are taken on a no win no fee basis, meaning you don’t need to worry about the financial costs of claiming compensation for an injury sustained at work. Your initial enquiry is completely free and confidential, with no obligation to continue with a claim.

Right from the start, we pull together with you and your family and get to know you, to understand what your most crucial needs and concerns are and to put into place a plan to start helping you straight away.

We build a team around you and your family, choosing solicitors with specialist expertise in dealing with your specific claim or injuries. A Client Support Manager may also work alongside your solicitor. They are highly experienced healthcare professionals who provide practical support and insight into you and your family’s needs.

Our fall from height claim solicitors also work with fewer clients than is typical in the legal industry, ensuring they have the time to dedicate to you and your family. This enables them to work intensively and proactively on your claim, resulting in full compensation for your injuries and the best possible outcome for you without any unnecessary delays.

Why choose CFG Law?

 As well as the expertise you would expect when recovering compensation after a serious injury, we also provide all round support for you and your family and help you to achieve your best outcomes.

We have an excellent track record of taking over and settling claims that other solicitors have rejected or turned down, or where clients have been unhappy with the way their claim is continuing. We can guide you through the process of your claim, ensuring you are kept updated and fully informed throughout. As an independent firm of solicitors with over 30 years’ experience, you can be assured that we only act in your best interests.

We pull together with you and your family to support you with expert legal advice, financial assistance including benefits advice and emergency funds, physical help with early intervention for treatment, rehabilitation and therapies, as well as emotional and physical support for the whole family.


  • Work with fewer clients than is typical in the legal sector, ensuring we have the time to dedicate to working collaboratively with you and your family.
  • Proactive and intensive working, resulting in full compensation with no unnecessary delay.


  • Emergency fund to help plug any gaps in your treatment and support straight away.
  • Help with benefits applications and support with appeal processes.
  • Signposting to charities and other emergency funding.
  • Funding for specialist equipment to improve mobility and independence.
  • No win no fee.


  • Client Support Managers with expert clinical experience involved as part of your team from the start.
  • Provide well-informed guidance about treatment and support, liaise with the treating team about discharge options and arrange and facilitate care packages and source aids and equipment.


  • We listen carefully to you and your family to identify any possible underlying psychological barriers and emotional needs and ensure they are addressed as part of your support plan.

Serious injury claims

The nature of serious and catastrophic injuries is such that in order to help, specialist expertise is essential. With over 30 years’ experience, we have successfully settled many cases that include:

Additional services

Court of Protection

Our specialist Court of Protection solicitors can help you to apply to the Court of Protection for deputyship, as well as act as a professional deputy, easing the stress and strain of managing a family member’s affairs should they lose capacity through injury or illness.

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Personal Injury Trusts

Our specialist solicitors can also advise you on setting up a Personal Injury Trust to protect any means-tested benefits you may be eligible to. Creating a Personal Injury Trust can be necessary in some cases because any compensation you receive which is not held in a Trust will be added to any other capital you have and may affect your eligibility to means-tested benefits.

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Client First Service

Our award-winning Client First Service is designed to meet your individual needs, whatever they may be, whenever they may arise. We will come and visit you and your family in a convenient location for you and where it’s safe to do so, to get to know you and understand your needs and the support we can provide.

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Client stories

Find out how we have worked together to support our clients and their families throughout their recovery:

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