Privacy Notice
Please read this notice carefully. It explains what personal information we collect, why we use it, how long we keep it, who we share it with, how we protect it and how you can make a complaint.
Who are we?
CFG Law Limited, trading as CFG, is a limited liability company incorporated in England and Wales. We collect and use your personal information, which means we are responsible for it as the data controller under the UK GDPR, the Data Protection Act 2018 and other data protection laws.
Our Data Protection Officer: Nicola Hughes
Telephone: 0161 437 9999
Email: nicola.hughes@cfglaw.co.uk
What do we do with your information?
When carrying out a personal injury claim, we collect personal information that you provide to us, including:
- Personal details (name, title, gender, date of birth)
- Family, lifestyle and social circumstances
- Financial details
- Business activities
- Education and employment records
- Benefits agency records
- Goods and services information
- Contact details (email, phone, address)
- Technical data (IP address)
- Marketing and communication preferences
We may also collect special category data, including:
- Health records
- Racial or ethnic origin
- Sexual life
- Religious or similar beliefs
- Political opinions
- Trade union membership
- Criminal offences and proceedings
How will we use your information?
We mainly use your information to advise and act for you in your legal matter. This includes delivering services, meeting legal obligations, managing risk and protecting information.
We may also use your data for:
- Account administration
- Processing payments
- Fraud prevention
- Market research
- Credit checks (where appropriate)
- Arranging treatment and rehabilitation
Legal reasons we collect and use your personal data
- Contract: to provide legal services
- Legal obligation: to comply with the law
- Legitimate interests: to run our business safely and effectively
Who will we share your information with?
We may share your data with parties involved in your case, including:
- Family or representatives
- Educators and examining bodies
- Business associates
- Professional bodies
- Suppliers and service providers
- Regulators and ombudsman
- Barristers, medical experts and investigators
- Courts and tribunals
- Government bodies
International data transfers
If we transfer your data outside the UK, we will do so in accordance with UK GDPR safeguards.
Where will we store your personal data and how long for?
We only keep your information as long as necessary. Typically, we retain it while acting for you and for six years afterwards, unless a longer retention period is required.
Your rights
You have the right to:
- Access your personal data
- Correct inaccuracies
- Request deletion (in certain cases)
- Restrict processing
- Object to certain processing
- Transfer your data
- Not be subject to automated decision making
More information is available from the ICO guidance on individual rights .
Complaints
If you are unhappy, you can contact:
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Website: Make a complaint
Security
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss or misuse.
Changes to this privacy notice
This notice was published on 14 May 2026. We may update it from time to time and will notify you where required.
Get in touch
CFG, Oakwater House, 4 Oakwater Avenue, Cheadle Royal Business Park, Cheadle, SK8 3SR
Email: nicola.hughes@cfglaw.co.uk
Tel: 0161 498 1113
Cookie Policy
This is the Cookie Policy for CFG.
What Are Cookies
A cookie is a text file that a website, when visited by a user, asks your browser to store on your device, in order to remember information about you.
The CFG website uses cookies in order to store some user preferences – for example, whether tables of content are shown or hidden. We also use third party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts.
These do not allow us to identify you specifically. No personal data about you is gathered using cookies. When you visit the website, you will be told about cookies
How We Use Cookies
We use cookies and other tracking technologies for the following purposes:
- Assisting you in site navigation;
- Assisting in registration to our vacancies;
- Analysing your use of our services or applications;
Below is a detailed list of the cookies we use on our website. We classify cookies using the following categories:
- Strictly Necessary Cookies
- Performance Cookies
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our system. They are usually only set in response to actions made by you, such as setting privacy preferences, logging in or filling in our online contact forms. Cookies include:
- DYNSRV – This cookie is used for load balancing to manage server traffic demand.
- moove_gdpr_popup – When this Cookie is enabled, these Cookies are used to save your Cookie Setting Preferences.
Performance Cookies
These cookies allow us to count visits and traffics source to our website. This allows us to measure and improve the performance of our website. All information collected by these cookies is aggregated and therefore anonymous. By disabling these cookies, we will not know when you have visited our website. Cookies include:
- Google Analytics – Google Analytics gathers information allowing us to understand how user interaction with the website, allowing us to refine user experience to better serve our website’s traffic. Cookie Names:
- Hotjar – To improve functionality and to help measure the number of page visits and traffic sources our site receives, we use a monitoring service provided by HotJar. Cookie Names:
- _hjSessionUser_{site_id}
- _hjHasCachedUserAttributes
- _hjUserAttributesHash
- _hjUserAttributes
- hjViewportId
- hjActiveViewportIds
- _hjSession_{site_id}
- _hjCookieTest
- _hjLocalStorageTest
- _hjSessionStorageTest
- _hjTLDTest
Disabling Cookies
If you want to disable cookies, they can be turned off in your browser or you can opt-out of each cookie category (except strictly necessary cookies) by clicking on the “Change Cookie Settings” icon.
In Google Chrome you can adjust your Cookie settings by selecting “Preferences”, “Advanced”, “Content Settings”, “Block all Cookies” and change to your preferred settings.
More Information
If you are still looking for more information then you can contact us through one of our preferred contact methods:
