If you already have a compensation claim ongoing with another solicitor and you are unhappy with the support you are receiving or the way your claim is being handled, you can speak to us about your concerns. We can provide you with free advice and guidance on how you may be able to resolve any problems you are experiencing.
If you are still unhappy with the service you are receiving from your current solicitor, we can review your case free of charge, and if we can help, we will make arrangements for your claim to be transferred to CFG Law. Whether your claim is at the beginning or close to settlement, you have the right to move your case to another serious injury solicitors. Likewise, if your solicitor is no longer able to help you, you have a choice about which solicitor you transfer your case to. It is a common misunderstanding that a person cannot change solicitors, or that it will be difficult or expensive. This is not the case. We regularly have cases transferred to us and commonly take over many claims started by other firms.
Find out how we have worked together to support our clients and their families throughout their recovery:
This case study is an example of a difficult Criminal Injuries Compensation Authority claim, where we have successfully appealed the CICA decision following two rejections
Find out how we helped our client, Carl*, claim the lifelong care and rehabilitation package he needed after being hit by a car and being misdiagnosed with concussion, despite suffering a severe traumatic brain injury.
The nature of serious and catastrophic injuries is such that in order to help, specialist expertise is essential. With over 30 years’ experience, we have dealt with transfer cases that include:
Find out how we can help with your spinal cord injury claim >
If your claim is ongoing and you’re unhappy with the service that is being provided by your current solicitor, you are under no obligation to remain with them. You can transfer your claim to another solicitor if you wish at no cost. At CFG Law, we can provide free advice and guidance on any issues you may be facing and review your case for you.
Absolutely not. Once you have found the right solicitor for you and they have agreed to take on your claim, all you need to do is sign a form of authority stating you are happy for the file to be transferred to them. If you wish to transfer your case to CFG Law, we will speak to your current solicitor on your behalf and make all the relevant arrangements for your file to be sent over to us.
It should not cost you anything to transfer your claim. We provide a free consultation to review your claim and will advise you on what to do next. This advice is completely confidential with no obligation to continue with any transfer. If you decide to transfer your claim, your new solicitor will make an agreement to pay any outstanding charges on the file from the insurers once your claim has settled. All our cases are taken on a no win no fee basis, so there’s no financial risk to you. If your claim is unsuccessful, you won’t have to pay us a penny.
Yes. If your solicitor is not keeping you up to date with progress, or you believe they are not working adequately on your claim, you can seek advice from another solicitor. We can advise you about the process and what you should expect and give a second opinion about the service you are receiving from your current solicitor. The Solicitors Regulation Authority regulates solicitors in England and Wales, and they expect solicitors to respond to their clients quickly and efficiently, so if this is not the case you have the right to transfer your case to another solicitor.
There are many things which need to be taken into account when valuing a claim. These can range from the amount you will receive in compensation for the injury itself, to the amount lost in earnings and the cost of any specialist support and treatment you may need now and in the future.
Your solicitor should address all of these things and fight for the maximum amount of compensation available to you. If you feel your solicitor has not given full consideration to all aspects of your claim, one of our solicitors can review your claim for you and provide advice. If we believe your claim has been mishandled and undervalued, we can take over conduct of your claim and fully investigate this. Our specialist serious injury solicitors will be able to talk you through the figure and decide if this is a fair settlement or not.
If your solicitor has missed your limitation date, or made any other mistake with your claim, they have a duty to inform you of this. If this is the case you should get independent legal advice. In the event that a limitation date has been missed, we can request a transfer of your claim and attempt to continue proceedings on your behalf. If this cannot be done, we can file a professional negligence claim against the solicitor who was handling your claim. This would enable you to claim the compensation you would have received had they not missed the limitation date.
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