Privacy policy

Our privacy policy and cookies.

PRIVACY NOTICE

Who are we?

Freeclaim Services Limited trading as CFG Law is a limited liability company incorporated in England and Wales and is a “controller” under the General Data Protection Regulation.

What information will we collect and process from you?

We will only collect and process information from you that is relevant to the matter that we dealing with. In particular, we may collect and process the following information from you which is defined as ‘personal data’:

  • Personal details
  • Family, lifestyle and social circumstances
  • Financial details
  • Business activities of the person whose details we are processing
  • Education and Employment records
  • Benefits Agency records
  • Goods and services

We may also collect information that is referred to as being in a ‘special category’. This could include:

  • Physical or mental health records
  • Racial or ethnic origin
  • Sexual life
  • Religious beliefs or other beliefs of a similar nature
  • Political opinions
  • Trade union membership
  • Offences and alleged offences
  • Criminal proceedings, outcomes and sentence

How will we use your information?

We will mainly use your information for the provision of legal advice and this is necessary for the performance of the contract between us, for legitimate interests and protection of vital interests. Processing special personal data is necessary for the establishment exercise or defence of your legal claim or whenever courts are acting in their judicial capacity.

We may also use it for:

  • Administering any accounts
  • Processing your bank/credit card details in order to obtain payment
  • The prevention and detection of fraud
  • Market research
  • Credit reference checks (where appropriate)
  • Arranging treatment and rehabilitation

If such personal data or sensitive data is obtained, it will be processed and used to enable us to provide the service which you have instructed us to provide to you. This may include the transfer of the data both within and outside the United Kingdom. By instructing us to act on your behalf you give your explicit consent to the storage, processing and use of the personal data and sensitive personal data and the possible transfer of the data within and outside the United Kingdom.

Who will we share your information with?

Under the Code of Conduct there are very strict rules about who we can share your information with and this will normally be limited to other people who will assist with your matter. This may include:

  • Family, associates or representatives.
  • Current, past of prospective employers
  • Educators and examining bodies
  • Business associates
  • Trade associations and professional bodies
  • Suppliers and service providers
  • Ombudsman and regulatory authorities
  • Employment and recruitment agencies.
  • Barristers
  • Medical Experts
  • Private Investigators
  • Liability Experts
  • Healthcare professionals, social and welfare organisations
  • Courts and tribunals
  • Debt collection and tracing agencies
  • Central government
  • Claims/ Insurance/ Personal information databases

How long will we keep your information for?

We will not collect more information than we need to fulfil our stated purposes and will not retain it for longer than is necessary.

We will keep your information throughout the period of time that we do work for you and afterwards for a period of six years, or longer if we deem necessary.

What rights do you have?

You have a series of rights under the General Data Protection including the right to access a copy of the information we hold about you and the right to request erasure of the information.

Further information on this issue can be obtained from the Complaints Officer, Nicola Hughes at:

CFG Law, Oakwater House, 4 Oakwater Avenue, Cheadle Royal Business Park, Cheadle, SK8 3SR.
Email: nicola.hughes@cfglaw.co.uk Tel: 0161 498 1113

Who can you complain to if you are unhappy about what we have done with your information?

If you are unhappy about how we are using your information then initially you should contact the Complaints Officer and if your complaint remains unresolved then you can contact the Information Commissioner’s Office, details available at www.ico.org.uk.

Cookie Policy

This is the Cookie Policy for CFG Law.

What Are Cookies

A cookie is a text file that a website, when visited by a user, asks your browser to store on your device, in order to remember information about you.

The CFG Law website uses cookies in order to store some user preferences – for example, whether tables of content are shown or hidden. We also use third party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts.

These do not allow us to identify you specifically. No personal data about you is gathered using cookies. When you visit the website, you will be told about cookies

How We Use Cookies

We use cookies and other tracking technologies for the following purposes:

  • Assisting you in site navigation;
  • Assisting in registration to our vacancies;
  • Analysing your use of our services or applications;

Below is a detailed list of the cookies we use on our website. We classify cooking using the following categories:

  • Strictly Necessary Cookies
  • Performance Cookies

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our system. They are usually only set in response to actions made by you, such as setting privacy preferences, logging in or filling in our online contact forms. Cookies include:

  • DYNSRV – This cookie is used for load balancing to manage server traffic demand.
  • moove_gdpr_popup – When this Cookie is enabled, these Cookies are used to save your Cookie Setting Preferences.

Performance Cookies

These cookies allow us to count visits and traffics source to our website. This allows us to measure and improve the performance of our website. All information collected by these cookies is aggregated and therefore anonymous. By disabling these cookies, we will not know when you have visited our website. Cookies include:

  • Google Analytics – Google Analytics gathers information allowing us to understand how user interaction with the website, allowing us to refine user experience to better serve our website’s traffic. Cookie Names:
    • _ga
    • _gid
  • Ruler Analytics – To improve functionality and to help measure the number of page visits and traffic sources our site receives, we use a monitoring service provided by Ruler Analytics. Cookie Names:
    • _ra
    • _racnt
    • _racplx0
    • _rafm
    • _rasel0
    • _rasesh
    • _ratel0

Disabling Cookies

If you want to disable cookies, they can be turned off in your browser or you can opt-out of each cookie category (except strictly necessary cookies) by clicking on the “Change Cookie Settings” icon.

In Google Chrome you can adjust your Cookie settings by selecting “Preferences”, “Advanced”, “Content Settings”, “Block all Cookies” and change to your preferred settings.

More Information

If you are still looking for more information then you can contact us through one of our preferred contact methods:

Need some advice?

Fill in our online callback form and we’ll call you straight back

All enquiries are confidential with no obligation.
Your details will never be sold on to any third parties.