Bus and taxi accident claims

We are catastrophic and serious injury solicitors who provide legal advice together with financial, physical and emotional support.

Millions of us travel on public transport such as buses, trams and taxis (including private taxis) on a daily basis. Occasionally, some of us may be involved in a collision while using public transport. We can help with taxi and bus accident claims.

If you have been seriously injured and sustained head, brain or spinal damage, we have a specialist team of solicitors who can help.

With over 30 years’ experience and recommended by the Legal 500, our specialist serious injury solicitors will fight for you and your family.

Bus and taxi claims

Public transport vehicles such as buses can give rise to serious injury in road traffic collisions. Due to the large number of passengers, the lack of seat belts and even having to stand, there is an increased risk of injury even in a relatively minor collision. This is why making a bus collision compensation claim is so important.

If another vehicle caused the collision, then the compensation claim will be made against them. However, if the bus or tram driver was at fault then the company they’re employed by will be liable for compensation. If the collision was caused by a defective road surface, your claim may be against your local authority.

We also handle taxi collision claims. If you’re involved in a collision as a passenger, make sure you get full details about the taxi cab, driver and company if the taxi driver was at fault. If the road collision was caused by another driver, don’t rely on the taxi driver, you need to ensure you get the other driver’s full details, including insurance information.

How we can help

As specialist catastrophic and serious injury solicitors, we have the expertise you would expect in recovering compensation where someone else is at fault. What sets us apart, however, is all the extra stuff that we do that you would not expect from a firm of solicitors and why we do it.

As well as legal advice, we focus on providing the financial, physical and emotional support you and your family need. We do this right from the very start when it feels like your world has been turned upside down and the priority is pulling together to get your life back on track. We then work closely with you throughout your case, ensuring you achieve your best outcome and can go on to lead a fulfilled life.

Why do we do this? The answer is simple. We all share a common purpose: to help those affected by injury – together. The together part is really important to us. We know that by working collaboratively as a team with you and your family, we can achieve so much more.

Why choose CFG Law?

From the very first call, we will provide you with confidential, no-obligation advice, to find out your circumstances and establish how we can help you and your family. Often, this initial call is followed by a meeting, where we will come out to visit you if it's safe and appropriate to do so. These initial meetings can also take place on the phone, over FaceTime or other digital platforms such as Zoom.

At any meetings, we encourage our potential clients and their families to speak openly and freely and ask lots of questions. We will explain the entire process of making a claim to you, as well as explain how we can help, including the benefits of pursuing a claim. We also fully advise on the legal aspect of pursuing a claim, including the prospects of success and how we are paid.

Good communication is essential when claiming compensation. We will always keep you up to date with any progress in your case, fully advising you upon the risks and benefits of any decisions to be made. We will establish what type of communication is best for you; whether that's during the week, at the weekend or in the evenings, we are available to help and support you.

Building the team

We build whole teams around you and your family, choosing solicitors with expertise in your specific injuries and circumstances to ensure you have the specialist support you need. This team is usually led by a senior solicitor and will likely include another solicitor, trainee solicitor or paralegal.

We have Client Support Managers with expert clinical experience involved as part of your team from the start. They provide well-informed guidance on available support and treatment options, helping you and your family to make the right decisions. Your Client Support Manager can also liaise with your treating team to help with discharge to suitable accommodation, including arranging and facilitating care packages and sourcing aids and equipment to improve your function and independence.

We work in collaboration with health and social care, as well as charities to ensure we all pull together to enable you to achieve your best possible outcome and lead a fulfilled life.

How is this different?

Unlike other firms, this team approach and lower caseloads per solicitors means more people are working proactively on your case, ensuring there are no unnecessary delays. It also means more people are assisting in understanding the complexities of your case and ensure there is continued support for you and your family. This way of working means several people are there to listen to you at any time, allowing for holidays and other circumstances, which won't have a detrimental impact on the support you receive.

We pull together with you and your family to support you with expert legal advice, financial assistance including benefits advice and emergency funds, physical help with early intervention for treatment, rehabilitation and therapies, as well as emotional and physical support for the whole family.