For advice call 0800 612 8196

Road traffic collision claims

We're dedicated to empowering you to rebuild your life after road traffic collisions by helping you not only to claim compensation but also helping you to access specialist treatment and rehabilitation to help with your recovery.
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No hidden fees – we focus on outcomes, not profits


Supporting you and your family after a road traffic collision

Injuries from road traffic collisions can range from whiplash and neck injuries to much more serious orthopaedic injuries, spinal cord injuries and brain injuries. Our specialist serious injury solicitors are here to help you to achieve your best possible outcome and regain control of your life with confidence and stability. 


There are no hidden costs and we don’t claw back shortfall feeS, meaning you keep more of your compensation


Dedicated rehabilitation & support coordinators to help you access the specialist help you need

C graphic with a lady

Our client stories

Empowering people to rebuild their lives

Francis sustained a severe traumatic brain injury when a speeding car crashed into his car, causing it to roll and end on its roof. We worked together with the insurers of the other car so that Francis could access specialist treatment and support while his case was ongoing and agreed a multi-million-pound settlement to fund his life-long needs.

Client Stories

Our partners

Working with organisations to support people after road crashes

We work closely with RoadPeace, and the Road Victims Trust to support people who have been bereaved or seriously injured in road crashes. 

As part of our work with RoadPeace in the West Midlands, we created an anthology of stories, poems and drawings of people impacted by road death. The anthology aims to support those who find themselves bereaved after road death, as well as a call for change and a call for society to stop accepting these needless deaths.


Our support

How we can help you

We’re experts in negotiating the best possible outcomes for people affected by road traffic collisions. Our focus from day one is helping you to lead a fulfilled life by providing support and guidance throughout. 

Client Stories

Caroline Trinder

Rehabilitation and Support Lead

Our rehabilitation and support coordinators

We have a dedicated team of rehabilitation and support coordinators, who all have a background in health and social care, on hand to help you with our full wraparound support.

  • Specialist support at the earliest stage, alongside your legal team
  • Plugging any gaps in the care you're receiving
  • Emergency fund to pay for initial care, aids and equipment
  • Collaborative working with your treating team to get you home safely
  • Psychological support and arranging counselling
  • Exploring grants and funding options available to you

Our Process

Guiding people through the legal process

If you've been injured in a car or other road collision that wasn't your fault, our serious injury solicitors are here to help you make a claim. 

Free meeting without the need to go ahead with a claim
We’ll come to see you face to face wherever you feel comfortable to find out more about you and your family, what you’re worried about and how we can start helping you. We’ll also talk to you about how your case can be funded, so you’ll have peace of mind and reassurance that making a claim won’t cost you money, even if your claim isn’t successful. We don’t believe in taking money off injured people like some other firms, so there are no hidden charges
Introduce our Rehabilitation and Support Team
Once we understand what’s worrying you, our Rehabilitation and Support Team will be in touch to understand more about your needs and to help you access the urgent support you need. The team include health and social care professionals who can help to plug any gaps in your care. They’re on hand to help with discharge planning and making sure you have everything you need to go home safely. We’ve also got an emergency fund to help pay for any initial care, aids and equipment you might need.
Contact the other side to get the ball rolling
We’ll send a letter of claim to the defendant insurers—this is basically a letter telling them what’s happened and why we think they’re responsible. It’s important we make contact with the defendant insurers as soon as possible to make sure your claim can move forward without any delays. They’re allowed time to look into what’s happened and tell us if they admit they’re to blame, they think they’re partly to blame, or they deny blame all together. Sometimes, there’s no response at all. However, while they’re doing this, we’ll be working with them to try and get funding for private rehabilitation to help your recovery from the very beginning of the claim.
Asking for interim payments
You might be worried about the impact your injuries have had on you and money worries if you can’t work. While steps one to three are ongoing, we’ll also be asking the defendant insurers for interim payments. These are payments that you get as soon as possible before your case has settled that can help pay for any suggested treatment, help with any financial worries you might have about paying your rent or mortgages, or paying bills, and to put in place a full treating and care team, helping to make sure you achieve your best possible outcome.
Gathering evidence
Next, we’ll start gathering the evidence. This could be to help prove that the other person involved was to blame (known as liability) and medical evidence to show what injuries you have, that these injuries were caused by the incident and how they’ve affected your life (known as causation and quantum). Liability evidence could be CCTV or police reports, and medical evidence includes your hospital or GP records, as well as reports from medical experts who specialise in your injuries.
Getting you the rehabilitation you need
As we carry on gathering all the information to build your case, we’ll be working alongside professionals who are specialists in your injuries to look at how we can support you and get you the best recovery possible. We do this by organising the highest quality rehabilitation and treatment for your specific needs. We’ll keep working with the defendant insurers to get all this funded for you while your claim is still ongoing so that you don’t have to wait.
Working out how much your claim is worth
After gathering all the evidence, we’ll also calculate how much your claim should be worth. We’ll look at what losses you’ve had since your injuries including from not being able to work, as well as any losses you’ll experience in the future. We’ll also think about all the things you’ll need now and in time to come, including things like care packages, treatment, aids, equipment, changing your home so it works better for you, and any number of others things that might be important to you (for example getting back to a hobby you love or sourcing an adapted holiday home for you to enjoy time with your family).
Fighting for your best possible outcome
Throughout your whole case we’ll be negotiating with the defendants—whether it’s to get them to accept they’re to blame, agree to release some interim payments to help with your recovery or discussing how much compensation you should get. We’ll always fight for your best possible outcomes.
Lifelong support
Even after your case has settled, we’re still here for you. Our specialist Court of Protection team can help you if your family member can’t manage their own affairs anymore, or we can set up a Personal Injury Trust to make sure you can still claim the benefits you need. We’re also here to help with financial advice to make sure your compensation lasts you for the rest of your life.


Frequently asked questions

Here are the answers to a few of the questions we get asked regularly. But if you have any other questions, please get in touch. We're here to help.

See all FAQ's

Who can make a road traffic collision claim?

Anyone who has been involved in a collision on the roads can make a claim if they've been injured in a crash that wasn't their fault. You may be able to make a claim whether you were a driver, cyclist, motorcyclist, pedestrian or passenger in a car, taxi or bus. You can even make a claim if you were a passenger in a vehicle where the driver of the car you were travelling in was at fault for the collision, even if the driver is someone you know, such as a family member or friend.

We've helped people to claim compensation not only to compensate them for their pain and suffering and loss of earnings as a result of their injuries but also to get them access to specialist treatment and rehabilitation so that they can go on to live fulfilled lives. Our specialist solicitors can help with:

  • Car crash claims
  • Motorbike collision claims
  • Passenger injury claims
  • Cycling collision claims
  • Pedestrian collision claims
  • Hit and run claims

Contact us for advice: 0800 612 8196

Can I make a no win no fee claim?

Yes, after a road traffic collision, you will be able to make a no win no fee claim. This means you do not have to worry about the financial costs of making a claim. If your claim is successful, any legal fees will be paid by the insurance company of the person at fault, along with paying your compensation. If your claim isn't successful, you won't have to pay these fees under a no win no fee agreement.

Contact us for advice: 0800 612 8196

Can I change my solicitor?

If you already have a claim ongoing with another firm of solicitors and are unhappy with the service, you can change your solicitor. You can contact us about any concerns you might have, and we will be able to review your claim free of charge.

We will help you to try and resolve any issues you may be facing with your current solicitor. If you are still not happy with the service you are receiving, we can arrange to transfer your case to CFG. Whether your claim is at the beginning or close to settlement, you have the right to move to a serious injury solicitor you choose.

We have handled many road traffic collision claims which have been transferred to us and regularly take over claims started by other firms. Speak to us today if you have any concerns with the way another solicitor is handling your claim.

Contact us for advice: 0800 612 8196

Get in touch

Request a callback,
or call 0800 612 8196