Initially, Gareth attended his local hospital for treatment. However, this hospital didn’t have the necessary expertise to undertake the surgery Gareth needed, so he was transferred to another hospital a significant distance from his home. Gareth was then transferred to another hospital to have inpatient rehabilitation input.
During this time, we were on hand for Gareth and his family, ensuring they had the support they needed for the hospital transfers. We also looked at options for Gareth’s elderly parents to visit him whilst he was in the hospital.
Gareth had been working as a shift manager in a pub before his accident, but due to the injuries he sustained to his leg, he wasn’t able to return to work for some time and was only paid SSP during this time.
Gareth was due to go on holiday shortly after the accident happened, but was unable to go due to his injuries and had to cancel the trip. Gareth was hugely disappointed he had to cancel his trip and had to also forgo the deposit on the holiday.
Gareth was looking at progressing his career at the time of the accident and was hoping to push forward to being a pub manager soon. This had to be put on hold whilst he took some time out to recover from his injuries.
Gareth was also a keen cyclist and loved to get out on his bike a few times a week. Sadly, the experience of being knocked off his bike caused Gareth to become anxious at the thought of going out on the road on his bike again, saying he felt exposed and that ‘the accident happened too easily’.
He was also extremely active and loved to go hiking and scrambling in his spare time. He was not able to enjoy these hobbies anymore because of his ongoing pain and mobility issues and was becoming frustrated with his situation.
Our Client Support Manager began supporting Gareth immediately. We used our emergency fund to enable Gareth to access psychological support straight away to help him to overcome his feelings of anxiety and frustration. This enabled him to come to terms with the accident and the anger he felt towards the driver of the vehicle, and to overcome his feelings about losing his hobby and love of cycling. We also secured an early interim payment to continue funding psychological input, including Cognitive Behaviour Therapy.
During the course of his claim, Gareth relocated, and so we ensured this psychological support continued despite him moving to a new location. Gareth’s physical injuires also meant that he struggled to attend regular appointments in person, so we were able to arrange this support over the phone and video calls.
To support Gareth financially as he was unable to work, we highlighted the possiblity of securing some financial support for Gareth by negotiating interim payments with the Defendant insurers. We were also able to recover the cancellation costs of his holiday, so that he wasn’t out of pocket. As part of our investigations, we also explored potential pension loss due to Gareth being unable to work, along with any loss of earnings he might have to pay back to his employer and potential loss of bonus he had experienced.
Although Gareth was receiving physiotherapy rehabilitation through the NHS, we also arranged a gym membership and one to one personal training sessions so that he could begin to regain his former mobility. Gareth was thrilled to be able to get back on a static bike in the gym, and this assisted with his physical and mental rehabilitation. He was also able to use the other leisure facilities at the gym, including the swimmingpool, helping with his recovery and strength.
We built a whole team to work on Gareth’s case, clearly looking at the case and planning the process carefully to ensure we were always pushing ahead with the case and avoiding any unnecessary delays.
By assessing the case from the start, we were able to gather all the evidence needed to support the case very early on and ensure we got the best possible outcome for Gareth. The team were always thinking ahead to what steps were coming up next, and considering what other evidence would need to be put together in the case. By doing this, we were able to book early appointments to gather medical evidence, making sure any waiting times were kept to a minimum.
By engaging with the Defendant insurers very early in the case, we were able to work collaboratively with them to open up funding options to pay for ongoing support for Gareth. This collaborative working meant that not only were we able to negotiate early interim payment for treatment, but also discuss any loss of earnings cover Gareth needed.
By having a full team approach to Gareth’s case, we were able to manage lots of elements simultaneously. This ensured that everything was progressed as quickly as possible for him, avoiding any unnecessary delays, both in Gareth’s recovery and the smooth running of his case.
The support provided by the private medical expert also helped Gareth to understand the full nature of his injuries and how this might impact him in the future. This additional insight and information helped him to understand the full picture of his injuries and helped him to consider different options and make an informed decision.
Within 18 months of Gareth instructing CFG Law to act for him, we were able to secure over £70k in compensation for him. Gareth was over the moon with this outcome and is now looking ahead to the future.
As a result of all this input, Gareth was able to return to work just seven months after the accident and he is now keen to progress his career of working towards becoming a pub manager. It’s fantastic to see Gareth making such a good recovery back to his former lifestyle and ambitions.
Gareth is also now back out walking, enjoying being active again. He has joined a hiking group to replace his cycling hobby and has found a new love for walking instead of cycling. Before the accident, Gareth had planned to walk Ben Nevis, so it’s brilliant to be able to have got him back into this interest and enjoying walking again.
“CFG were recommended to me by a colleague. From the first contact and meeting at my home, the reprentatives, especially Natasha Ulph and the paralegals, have been superb. Clear, concise, helpful and honest about my situation. They genuinely seemed interested in my case. Natasha’s advice was very helpful in making my decisions and my wellbeing seemed to be a priority. I am extremely grateful for the achievement of a very fair settlement.”
At CFG Law, we are specialist serious injury solicitors with over 30 years’ experience and a track record of success in handling high value and complex injury claims. All members of the team share a common purpose: to help those affected by injury - together.
By making a claim with CFG Law, you will receive the support of a multidisciplinary team including both a Serious Injury Solicitor and a Client Support Manager (with health and social care backgrounds), all on a no win no fee basis. Our Client Support Managers will assess your needs from day one and work to provide the support you and your family need immediately.
Our Client First Service is designed to meet the needs of the individual, whatever they may be, whenever they may arise. Our service is provided on a no win no fee basis, so there's no financial risk to you in making a claim. We also do not take any success fee or shortfalls, meaning you keep 100% of your compensation.
All of your team will, of course, be experts and specialists in serious injury but there’s much more to what we do.
Our Client First Service means that our solicitors work with fewer clients than is typical in the legal sector, ensuring they have the time to dedicate to working collaboratively with you and your family.
We work intensively and proactively on your claim, resulting in full compensation for your injuries without unnecessary delay.
Lack of funding should not get in the way of you receiving treatment and support when you need it. This is why we have an emergency fund to help plug any gaps in your support straight away.
Examples of our emergency fund in action include paying for travel expenses for your family to visit in hospital, funding additional treatment and therapy to assist your recovery and addressing any immediate financial concerns you may have.
We can also help with benefits applications and provide support with appeal processes and signposting to charities and other emergency funding.
We have Client Support Managers with expert clinical experience involved as part of your team from the start. They are able to provide well-informed guidance on available support and treatment options, helping you and your family to make the right decisions for you, as well as plugging any gaps in the information provided by your treating team.
Your Client Support Manager can also liaise with your treating team to help with discharge to suitable accommodation, including arranging and facilitating care packages and sourcing aids and equipment to improve your function and independence.
We work in collaboration with health and social care, as well as charities to ensure we all pull together to enable you to achieve your best possible outcome and lead a fulfilled life.
Sustaining a serious injury inevitably has a significant psychological, as well as a physical impact on you and your family.
We understand that it is important that all psychological and emotional factors are given as much attention as any physical injury to achieve the best outcomes.
That is why we listen carefully to you and your family to identify any possible underlying psychological barriers and emotional needs and ensure they are addressed as part of your support plan.
I am beyond grateful, Diane, my caseworker at CFG Law! They helped me in the process of my personal injury claim and worked tirelessly to get my claim settled. Diane is always professional and ...
I found Sara Ouko (who had my case) to be excellent in every aspect of my claim, She took care of not only my legal matters but also made sure that I was looked after in all aspects of my case, ...
Dealt with my claim professionally, with sympathy and continually updating me with advice and care. It takes time, which is to be expected for a satisfactory outcome. I would recommend their ...
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When you or your loved one is on the road to recovery, you want to do everything you can to make the journey as smooth as possible. We’re here to help you every step of the way.
At CFG Law, we take a different approach to serious injury claims. Our goal is to help you or your loved one get access to early treatment, comprehensive rehabilitation, and ongoing support. Our services go beyond expert legal advice to focus on your specific needs: